Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You can find nearly all the answers to your questions in the user–friendly Help section incorporated into our Web Control Panel. It boasts an ever–growing knowledge base with regularly asked questions and exhaustive educational articles compiled by our expert customer support team.

  • Top quality support service

  • Educational Videos

  • We have compiled a collection of step–by–step video tutorials that detailedly illustrate how to deal with a common problem connected with your Linux website hosting plans account. You can find the video tutorials in the Help Center section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 support service and come with a one–hour support ticket response guarantee. Our practiced customer service technicians will be available to you night and day and will solve any issue that you could possibly come across within maximum sixty minutes after the customer support ticket submission. Normally, a response will be given to you within 20 minutes.